Turn one deal into dozens

App-Only Financing as a Client Retention Strategy

Stat of the day: 73% of businesses using app-only, small-ticket financing return to the same broker within 12 months.

  • Compare that to apps requiring bank statements or detailed financials, which inspire just 44% returns.

What it means for brokers: App-only deals aren’t just quick wins—they’re relationship builders that nurture reliable repeat business and growing transaction sizes over time.

Dig deeper: What brings these clients back?

  • Simplicity builds loyalty: 82% of small businesses cite speed and simplicity—not rate—as the primary reason they stick with a broker for app-only, small-ticket financing.
  • Deal sizes grow over time: 59% of returning customers increase transaction amounts on subsequent deals, amplifying broker revenue without additional acquisition costs.
  • Satisfaction drives repeat business… Brokers who emphasize ease see 30% more repeat transactions than those who trumpet rates.
  • …And referrals: Businesses using app-only, small-ticket financing report 25% higher satisfaction, leading to valuable word-of-mouth referrals.

The big takeaway: By positioning app-only, small-ticket financing as a core offering, you create a steady pipeline of repeat business that builds over time.

Source: Proprietary 2025 Sawbux survey

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