TimePayment Mobile Alerts & Payments

Receive Billing Reminders via Text & Make Payments Quickly On-The-Go

How to Enroll:

Signing up for TimePayment Mobile Alerts & Payments is easy, you have two enrollment options:

Enroll Online

Log into the TimePayment MyAccount Manager Portal and navigate to the Account Details screen. Enter the cell phone number(s) you wish to receive alerts in the Mobile Alerts & Payments section, and click "Update" to save your preferences.



Call Us to Enroll

Call our Customer Service Team at 877-868-3800, extension 2250 (Mon-Fri 8am-8pm Eastern) and ask to be enrolled in TimePayment Mobile Alerts & Payments.

Mobile Alerts & Payments FAQ

1Why enroll in TimePayment Mobile Alerts?
TimePayment will send you mobile alerts via text message about upcoming payment due dates, offer you a way to pay your bill from your cell phone, and remind you of any past due balances.
2 Can I make payments from my cell phone?

Yes, the SMS text messages TimePayment sends you will include a unique secure link to allow you to pay your bill via credit/debit card or eCheck Direct Debit right from your phone - no login required.

3 Can I make partial payments from my cell phone?

Yes, you can make a partial payment, or a payment for less than the full amount due, by editing the amount field before submitting your payment. However, please note, you are still responsible for the remainder of the amount due by your due date.

If you'd like to make an additional partial payment, you can use the same link in your text message history to access the payment screens and pay the remaining balance.

4How can I determine if my text payment was accepted or not?

You will see a confirmation screen at the time of your payment. You will also receive a text message confirming your payment has been processed.

If there is an issue with your payment information, you will receive an error message on the screen.

Please note, it may take up to 1 business day for your payment to post to your MyAccount Manager portal.

5How can I view my payment history?

The process is the same for viewing any payment history:

1.  Visit http://myaccount.timepayment.com and log into your account.

2.  Select “Overview” from the main navigation menu.

3.  Click the green “Payment History” button next to the Account you’d like to review.

4.  You will be brought to the Payment History screen, which displays the complete payment history for the account, including the Payment Date, Payment Method, Check or Credit Card Number, the Amount Paid, and notification if a payment bounced.

Please note, it may take up to 1 business day for your payment to post to your MyAccount Manager portal.

6Does it cost anything to enroll in TimePayment Mobile Alerts & Payments?
There is no extra cost to receive TimePayment Mobile Alerts, but standard message rates and data charges from your cell phone carrier will apply when sending and/or receiving TimePayment text messages, or making payments via our new mobile-friendly payment interface. Check with your carrier if you have questions about your plan limits and rates.
7Why am I receiving text messages from TimePayment?
You consented to TimePayment communicating with you via your cell phone number and email either at the time you signed your lease agreement, or you opted-in via the MyAccount Management Portal, or during a telephone call with one of our representatives.
8How do I stop receiving the TimePayment Mobile Alerts?

Reply STOP to any previous TimePayment mobile alert regarding payment notifications and the text messages will stop. You can also call our Customer Service Department at 877-868-3800 at extension 2250 and ask to be unsubscribed.

Updating Your Account Information

1How do I enroll my cell phone via the MyAccount Manager Portal?
1.  Visit myaccount.timepayment.com and log into your account.
2.  Select “Account Details” from the main navigation menu.
3.  In the "Mobile Alerts & Payments" section, enter the cell phone number you wish to enroll. 

TimePayment's MyAccount Management Portal - Account Details Mobile Alerts & Payments
4.  When done, scroll to the bottom of the page and press the “Update” button.

TimePayment's MyAccount Management Portal - Update Payment Details
2How do I update the cell phone number associated with my account for text message billing?
1.  Visit myaccount.timepayment.com and log into your account.
2.  Select “Account Details” from the main navigation menu.
3.  In the "Mobile Alerts & Payments" section, you can enter a new cell phone number to enroll in Mobile Alerts, or you can toggle to the "No" option if you wish to stop receiving text messages to a cell phone that was previously enrolled.

TimePayment's MyAccount Management Portal - Account Details Mobile Alerts & Payments
4.  When done, scroll to the bottom of the page and press the “Update” button. You can add multiple cell phones, or adjust your settings at any time.

TimePayment's MyAccount Management Portal - Update Payment Details
3Can I use the same cell phone number for multiple accounts?

Yes, you can. You will have to opt your cell phone into receiving TimePayment Mobile Alerts for each individual account, and can manage multiple cell phone subscriptions for each of your accounts within the MyAccount Management portal.

Each billing reminder text message will be for a specific account, so you will only be able to apply payments to the appropriate account.

4Can I sign up multiple cell phones for billing reminders?

Yes, you can manage multiple cell phone subscriptions for each of your accounts within the MyAccount Management portal.

5How do I update my payment method information for text message billing?
TimePayment Mobile Alerts & Payments will remember your bank account and/or credit card information when you make a payment, and will automatically securely save your payment profile information so you can quickly access it for future payments.

Still Need Help?

Contact our Customer Support Team for assistance.

Call

1-877-868-3800

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