PLEASE NOTE: Due to inclement weather in the Northeast, you may experience a longer than normal hold time when trying to call us. We have a reduced staff working in our Credit and Funding Departments, however lessee Customer Service is currently unavailable. We apologize for the inconvenience.

If you are a lessee with an existing TimePayment account, please email and we will get back to you as soon as possible. If you are trying to make a payment or access account information, please visit our online portal at We will be open during normal business hours on Friday January 5th.

Office Locations

Opening Hours

  • 8:00am - 8:00pm Eastern

TimePayment Headquarters

  • 1600 District Avenue,
    Suite 200

    Burlington, MA 01803
  • 877-868-3800


Opening Hours

  • 8:00am - 5:00pm Pacific

TimePayment West Coast Office

  • 2801 Townsgate Road, Suite 101
    Westlake Village, CA 91361
  • 877-868-3800

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